Student Initiated Cancellations
If a student (parent) cancels a lesson or misses a class, it is considered “time lost.” Students (parents) are expected to contact both the director of the conservatory and the private instructor in advance of the cancelled lesson.
Instructor Initiated Cancellation
If a private instructor cancels a lesson, the instructor will arrange a flexible make-up lesson time with the individual student. If the private instructor is not able to reschedule a cancelled lesson, the student’s fee for the following month will be pro-rated accordingly. It is the instructor’s responsibility to notify both the student and the director of the conservatory in advance of the cancellation.
If a group instructor cancels a class session, the class will be re-scheduled for make-up week at the end of the semester. It is the responsibility of the group instructor to notify each student and the director of the conservatory in advance of the cancellation.
Inclement Weather Policy
With the presence of multiple school districts within the Tri-State area, Aspire! Conservatory will follow its own schedule of closing for inclement weather and not that of any one particular school district. It will be the goal of Aspire! to not cancel classes for inclement weather. However, in the unlikely event that we are forced to close, notification of closure and cancellations will be posted to our website and Facebook page by early afternoon. Email messages and test messages via Remind.com will be used to notification.
It is the responsibility of the parent to inquire about closures/cancellations in the event of such conditions. Missed lessons/class sessions as a result of this type of event will not be made up or refunded.
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Private lesson payments are always due the first week of each month. This payment does not change according to the students attendance at lessons. If you are unable to attend your lesson during the first week of any month, please send your payment using the online payment center or make other arrangements.
Group class payments are due every 4 weeks after the beginning of each semester. Those payment dates will be listed on the semester schedules page. This payment does not change according to the students attendance at classes. If you are unable to attend your class when a payment is due, please send your payment using the online payment center or make other arrangements.
Late Fee Policy
Any payment receive 5 days or more past the original due date will be assessed a $10 late fee.
Returned Check Policy
A $20 returned check service charge will be assessed for all deposited items returned for insufficient funds.